Privacy Policy

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At Aurograpl.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit or use our website.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: When you contact us via email, subscribe to our newsletter, or register for any services on our website, we may collect personal information such as your name, email address, phone number, and other relevant details.
  • Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device type, and the pages you visit on our website. This information helps us analyze trends and improve the user experience.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To communicate with you, respond to your inquiries, and provide customer support.
  • To improve our website’s content, performance, and user experience.
  • To send promotional emails or newsletters (you can opt-out at any time).
  • To personalize your experience on our website and deliver relevant content.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us remember your preferences and analyze website traffic. You can manage your cookie settings through your browser, but disabling cookies may affect your experience on our website.

4. Third-Party Services

We may use third-party services, such as Google Analytics, to analyze website usage and gather non-personal data. These third parties may collect information about your use of our website, but this information is anonymous and does not identify you personally. We encourage you to review the privacy policies of these third parties to understand how they handle your data.

5. Data Security

We take reasonable precautions to protect the personal information you provide on our website. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • With service providers who assist us in operating our website and conducting business (e.g., email marketing services).
  • If required by law, to comply with legal obligations or protect our rights.

7. Your Rights

You have the right to:

  • Access and update the personal information we hold about you.
  • Request that we delete your personal information (subject to certain exceptions).
  • Opt-out of receiving promotional emails by following the unsubscribe link in our emails.

If you would like to exercise any of these rights or have questions about your personal data, please contact us at [email protected].

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or maintain information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Governing Law

This Privacy Policy is governed by the laws of Indonesia, and any disputes will be resolved in accordance with the laws of Indonesia.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to update your information, please contact us at [email protected].